Return & Refund Policy

At Zafaro Supplies, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Eligibility for Returns
• Items must be returned within 14 days of delivery.
• Products must be unused, unopened, and in their original packaging.
• Proof of purchase (order confirmation or receipt) is required.

Non-Returnable Items
Certain items such as perishable goods, customized products, and clearance items are non-returnable. These exceptions will be clearly mentioned at the time of purchase.

Return Process
To initiate a return, please contact our support team with your order details. Once approved, you will receive instructions on how and where to send your return. Customers are responsible for return shipping costs unless the return is due to our error (e.g., defective or incorrect item).

Refunds
• Once we receive and inspect your returned item, we will notify you of the status.
• Approved refunds will be processed to your original payment method within 7–10 business days.
• Shipping fees are non-refundable, unless the return is due to an error on our part.

Exchanges
If you need to exchange an item for a different size or replacement, please contact our support team. Exchange requests are subject to product availability.

Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery. We will arrange a replacement or full refund at no additional cost.

Contact Us
If you have questions about returns or refunds, please contact our support team.

Zafaro Supplies
📍 30 N Gould St Ste R, Sheridan, WY 82801
📞 +1 (307) 310-4443
📧 info@zafarosupplies.com